Refund policy
Vintage shirts (the Galleria)
All sales are final. We don't accept returns or exchanges on vintage shirts.
These shirts are decades old and one of a kind. Every listing gives the grade, photos of any flaws, and the measurements, so please read them carefully before you order. If you're unsure about anything, email us at kits@thecultras.com before you buy and we'll answer.
The one exception: authenticity
Every shirt we sell is authentic. If a shirt you bought from us turns out not to be the real thing, email kits@thecultras.com with your order number and photos, and we'll refund you in full once the shirt is back with us.
The Club Shop (merch)
Every Club Shop piece is printed for you when you order it, so we can't take returns or exchanges for a change of mind or for a size that doesn't suit. Please check the size chart before you order.
If your order arrives faulty, misprinted, damaged or not what you ordered, that's on us. Email us within 14 days of delivery with your order number and a photo, and we'll send a replacement or refund you. You won't need to send the item back.
Duties and import taxes
Any duties or import taxes charged by your country are the buyer's responsibility. They aren't refundable by us.
Your legal rights
None of this affects your legal rights as a consumer where you live.
